Shipping & Returns
Shipping
UK Shipping: £8
EU and World: £20
As all our jewellery is handcrafted, please allow up to 3 weeks for us to make your item. Please bear this in mind when ordering – so if you need your item for a specific date, please email us, we will do our utmost to meet your deadline! Fortunately, we're usually MUCH faster than that.
We always endeavour to deliver in 3-5 working days in the UK, often faster – but around Christmas and Valentine’s, we will need the 3-week window to keep up with demand, so please order early, we will do all we can to help. We send everything by the fastest and most secure delivery service, which means it will be tracked and you may have to sign for it – this ensures you receive your jewellery speedily and safely.
Please note that if you’re buying from outside the EU, whilst we always mark your item as a gift, your country may still impose a customs charge we are not accountable for.
Returns Policy
If, for any reason, you don’t love your Rob Morris Jewellery Design, we’ll be happy to offer you an exchange or refund, provided you return the item within 21 days and with the original packaging (this does not affect your statutory rights). In the event of your receipt of a wrong or faulty item, we will pay return costs. Please Contact Us for instructions on how best to return your item – we will help in any way we can.